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Heypokies Casino Cookies Policy

This Cookies Policy explains how Heypokies Casino uses cookies and similar technologies on our website and related services. It is designed to help you understand what these technologies do, why they are used, and the choices you have when you play or browse.

By continuing to use the Heypokies Casino website, you agree that cookies may be placed on your device in line with this policy and your browser or device settings. This policy is intended for users in Australia and should be read together with any other notices presented to you at sign-up or during gameplay. Access to the casino is intended for people aged 18+ and the minimum deposit is $A20.

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What Cookies Are

Cookies are small text files that a website places on your computer, phone, tablet, or other device when you visit. They enable the site to recognise your device, store certain preferences, and support key functions such as logging in, security, and page navigation.

Cookies can be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device for a set period or until you delete them). Similar technologies may also be used, such as local storage, SDK identifiers in app-like environments, and tracking pixels. In this policy, “cookies” refers to cookies and these related technologies where they serve similar purposes.

Types of Cookies

Heypokies Casino uses different categories of cookies depending on the feature being delivered. Some cookies are required for the site to function correctly, while others help us improve performance, remember your choices, or tailor marketing where permitted.

Cookies used on the site commonly fall into the following categories:

  • Essential cookies needed for security, login, payments flow, and core site functionality.
  • Performance cookies that help us understand how pages load and how features are used.
  • Functional cookies that remember selections and enhance your experience.
  • Marketing cookies used to measure campaigns and, in some cases, show relevant advertising.

Whether a cookie is set by Heypokies Casino or by a third party, it will generally fit within one of the categories above. The specific cookies in use can change over time as we update the site, add games, or change service providers.

Essential Cookies

Essential cookies support the website’s core operations. Without them, key parts of Heypokies Casino may not work as intended. These cookies are typically used for legitimate operational needs, such as keeping the site secure and enabling you to move through the website and use features you request.

Essential cookies may be used to:

  • Maintain your session and keep you logged in as you move between pages.
  • Protect against security threats, fraud attempts, and unauthorised access.
  • Enable account-related functions, such as authentication and session integrity checks.
  • Support payments and cashier journeys, including steps required to process deposits or withdrawals.
  • Balance traffic and maintain stability during busy periods.

Because essential cookies are closely linked to site security and service delivery, blocking them can prevent the website from functioning properly. If you choose to disable them, you may not be able to log in, deposit, or access certain areas of your account.

Performance Cookies

Performance cookies help Heypokies Casino understand how the website behaves in real-world conditions. They allow us to measure and improve page speed, identify errors, and learn which areas of the site are being used most frequently.

These cookies do not exist to identify you by name. Instead, they usually collect aggregated or pseudonymous information such as:

  • Which pages are visited and how users navigate between them.
  • How long pages take to load and whether errors occur.
  • How often particular features (for example, a game lobby filter) are used.
  • General device and browser information to help diagnose compatibility issues.

We use these insights to make the experience smoother, reduce friction during registration and cashier flows, and improve gameplay stability. If you disable performance cookies, we will have fewer signals to guide improvements and troubleshooting, but core functions should still remain available.

Functional Cookies

Functional cookies allow Heypokies Casino to remember choices you make and provide a more personalised experience. They support convenience features that are not strictly required for the site to operate but are helpful for usability and consistency.

Functional cookies may be used to remember:

  • Your language, region, or display preferences.
  • Interface settings such as sorting, filters, and recently used options.
  • Whether you have dismissed certain informational messages or prompts.
  • Preferences that help reduce repeated steps during browsing (where appropriate).

Disabling functional cookies may mean that some settings reset when you return to the site, and certain on-site preferences may not be retained between visits.

Marketing Cookies

Marketing cookies are used to measure the effectiveness of advertising and, where applicable, to help deliver content that is more relevant to your interests. They can also limit how often you see the same advertisement and help us understand which channels bring players to Heypokies Casino.

These cookies may be set by us or by advertising and measurement partners. They may track interactions such as:

  • Whether you arrived via a particular campaign or referral link.
  • Which pages you visit after clicking an advertisement.
  • Whether you create an account or complete a deposit after a campaign interaction.
  • General engagement signals used for campaign reporting.

Marketing cookies are not required to play. If you disable them, you may still see advertisements, but they may be less relevant, and we may have less accurate reporting on what improves the Heypokies Casino experience.

Please note that responsible gambling messaging and age-related information may still be presented regardless of marketing settings, as these notices can be part of core user communications.

Managing Cookies

You can manage cookies at any time using your browser settings, device controls, and (where available) on-site cookie preference tools. Your choices take effect on the device and browser you use, so you may need to repeat them if you use multiple devices or browsers.

Common ways to manage cookies include:

  • Blocking all cookies or only third-party cookies in your browser settings.
  • Deleting existing cookies stored on your device.
  • Using private browsing modes, which may reduce persistent storage between sessions.
  • Adjusting ad personalisation settings offered by your device or browser, if available.

Most major browsers provide help pages explaining how to manage cookies. You can typically find instructions here:

If you block or erase cookies, some parts of Heypokies Casino may not function correctly. For example, you may need to re-enter login details more frequently, some preferences may not save, and certain security checks may not work as designed.

Where a cookie preference tool is provided on the website, it can help you choose which non-essential categories you accept. Essential cookies may still be used to keep the site secure and operational.

Third-Party Cookies

Some cookies and similar technologies used on Heypokies Casino are set by third parties that provide services on our behalf. These providers may include analytics services, advertising and attribution partners, payment and fraud-prevention tools, customer support utilities, and game-related integrations.

Third-party cookies may be used to:

  • Measure website usage and generate aggregated statistics.
  • Support fraud detection, risk scoring, and security monitoring.
  • Track marketing performance across different websites or platforms where permitted.
  • Enable embedded tools or features that form part of the casino experience.

Third parties may process information collected through their technologies under their own privacy policies and terms. Heypokies Casino aims to work with providers that apply appropriate safeguards, but we do not control how third-party technologies operate once placed. If you prefer to limit third-party cookies, you can typically do so through your browser settings (for example, blocking third-party cookies) and by managing advertising preferences where those options are available.

Policy Updates

Heypokies Casino may update this Cookies Policy from time to time to reflect changes to our website, technology, cookie practices, or operational needs. When we make updates, we will post the revised policy on this page with the updated content taking effect from the time it is published.

If the changes are material, we may provide additional notice through the website interface. Your continued use of the site after an update means your cookie preferences and settings will apply going forward, subject to any action you take to change them.

If you have questions about this Cookies Policy or how cookies are used at Heypokies Casino, you can contact us at [email protected].

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